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Parent & Caregiver Support

Parent & Caregiver Support

Parenting can bring deep joy, but it can also leave you feeling overwhelmed, discouraged, or unsure of what to do next. You may be dealing with frequent conflict, emotional outbursts, school concerns, changing family dynamics, or a child whose needs feel difficult to understand. Even when you love your child deeply and are doing everything you know to do, there may be times when nothing seems to help. Parenting support gives you a place to talk honestly about what is happening, better understand your child’s needs, and notice what may be happening within you during difficult moments. Your counselor will work alongside you as you develop practical ways to respond with greater calm and confidence, strengthen your connection with your child, and create more stability within your home.

Complimentary consultation: 15 minutes with a counselor.

A child holding an adult's hand while walking along a sunlit path

Who We Serve

  • Parents and caregivers of children and teens
  • Those feeling overwhelmed, discouraged, or unsure how to respond to their child
  • Parents who want to communicate more effectively and strengthen their relationship with their child
  • Families navigating ADHD, autism, trauma, or other emotional or developmental needs
  • Parents who want to understand how their own experiences may be affecting the way they parent

What We Help With

  • Frequent conflict, emotional outbursts, or behavior that feels difficult to manage
  • Communication struggles or growing distance between you and your child
  • Creating clear expectations, routines, and appropriate consequences
  • Differences between parents or caregivers about how to respond
  • Parenting stress, guilt, frustration, or feeling burned out

How We Help

  • Help you understand what may be behind your child’s behavior
  • Recognize patterns that develop between you and your child during difficult moments
  • Give you practical tools for communication, routines, expectations, and responding to strong emotions
  • Help you recognize when something happening with your child connects with your own story and understand why certain moments may affect you more deeply
  • Support you as you practice new ways of responding and determine what works best for your family

A meaningful place to begin

You do not have to have every answer to be a caring parent.

Children do not always have the words to explain what they are feeling or what they need. Sometimes their behavior is the clearest way they know to communicate that something is difficult. When you are dealing with frequent conflict, withdrawal, or intense emotions, it can be hard to understand what your child is trying to communicate or know how to respond.

Your counselor can help you better understand what may be contributing to your child’s behavior and what they need from you. Together, you can develop practical ways to respond, create clear and consistent expectations, and strengthen the connection between you and your child.

Parents and a small child walking a tree-lined path together

Our approach

Support that fits your family.

We understand that there is no single parenting strategy that works for every child or every family. Your counselor will take time to understand your family, your child’s needs, what you have already tried, and what you hope will change.

Together, you will decide what would be most helpful. This may include improving communication, creating more predictable routines and expectations, learning how to respond during conflict, helping your child work through strong emotions, and understanding how your own experiences may shape your reactions.

The goal is not perfect parenting. It is to help you better understand your child, respond with greater clarity and confidence, and strengthen a relationship where both you and your child feel more connected and supported.

Book a Complimentary Consultation

What to expect

Beginning counseling can feel like a big step. We make it simple.

You do not need to know exactly what to say or have everything figured out. We will meet you with care and help you take the next step at a pace that feels right.

Whether you are looking for support for yourself, your relationship, your family, or your child, the process begins with one conversation.

Complimentary Consultation: 15 minutes with a counselor.

Reach out

Take the first step

Schedule a session or book a complimentary consultation to ask questions, share what you are looking for, and learn more about how we can help.

Find your fit

Connect with a counselor

Explore our counselors and services so you can find support that feels aligned with your needs, goals, and season of life.

Begin your journey

Move forward with support

Together, you and your counselor can create space for healing, clarity, healthier patterns, and meaningful next steps.

Meet our counselors

The right counselor can make all the difference.

Every counselor at Pinnacle brings a unique perspective, area of expertise, and heart for helping people move forward with hope.

Swipe to explore counselors

Jess Hites May

MA, LMHC

Jess Hites May

Licensed Mental Health Counselor | Counselor in Orlando

Works with adult women facing anxiety, depression, trauma, grief and church hurt. Trained in EMDR, somatic therapy, EFT and DBT, with a holistic view of body, mind and spirit. In person in Winter Park, FL and telehealth statewide.

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Jeannette Bevan

MA, LMHC

Jeannette Bevan

Licensed Mental Health Counselor | Counselor in Orlando

Works with women, including overstimulated mothers and those navigating postpartum changes, sexual trauma, disordered eating and church hurt. Warm, gentle and trauma-informed. In person in Winter Park, FL and telehealth statewide.

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Micah K. Massaquoi Jr.

LMHC

Micah K. Massaquoi Jr.

Licensed Mental Health Counselor | Counselor in Orlando

Works with young adults and adults facing anxiety, depression, trauma, addiction and recovery, and questions of racial and cultural identity. Calm, authentic and CBT-informed. In person in Winter Park, FL and telehealth statewide.

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Kirby Whitehead

LMHC

Kirby Whitehead

Licensed Mental Health Counselor | Counselor in Orlando

Works with teens and adults navigating anxiety, depression, ADHD, trauma, grief, chronic illness and addiction and recovery. Relational, curious and honest, drawing on EMDR, ACT and narrative approaches. In person in Winter Park, FL and telehealth statewide.

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Jan Amerman

MA, LMHC

Jan Amerman

Qualified Supervisor (Florida) | Licensed Professional Clinical Counselor (Kentucky)

Works primarily with women navigating grief and loss, codependency, anxiety, depression, spiritual struggles and major life transitions. Person-centered and attachment-informed, with room for questions of faith. Telehealth in Florida and Kentucky.

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Ashley Kinchen

CDP

Ashley Kinchen

Registered Mental Health Counselor Intern

Works with women, men, couples and parents navigating trauma, high-conflict divorce, parenting, grief, dementia and caregiving, with particular care for foster, adoptive and special-needs families. In person in Winter Park, FL and telehealth statewide.

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Lindsay Buono

MA, LMHC

Lindsay Buono

Licensed Mental Health Counselor | Counselor in Orlando

Works with women of all ages facing disordered eating, body-image concerns, OCD, anxiety and depression, and with mothers and daughters seeking healthier connection. Relational and story-centered. In person in Winter Park, FL and telehealth statewide.

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David DiVirgilio

MA

David DiVirgilio

Registered Mental Health Counseling Intern

Works with men, teens and young adults facing anxiety, panic, grief, stress and burnout, and relationship struggles. Person-centered, attachment-based and emotionally focused. In person in Winter Park, FL and telehealth statewide.

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Take the next step

You do not have to figure this out alone.

Whether you are ready to begin counseling or simply have questions, our team is here to help you find a next step that feels right.

Prefer to talk first? Call 407-657-5800

Frequently asked questions

It is okay to have questions before you begin.

Book a Complimentary Consultation

You can schedule a session directly or begin with a complimentary 15-minute consultation. During that conversation, you can ask questions, share what you are looking for, and get guidance on the best next step.

A complimentary consultation is a brief 15-minute conversation with a counselor. It is a chance to ask questions, share what support you are looking for, and determine whether Pinnacle may be a good fit for you.

Yes. Pinnacle offers telehealth counseling throughout Florida, along with in-person counseling in Winter Park, FL. Your counselor can help you determine which option feels best for your schedule and needs.

Coverage and financial options can vary. We encourage you to contact our team so we can help you explore available payment, insurance, and scholarship options based on your situation.

Yes. For clients who want it, faith can be thoughtfully integrated into the counseling process. Your counselor will respect your preferences, beliefs, and the role faith may or may not play in your care.

You can browse counselor profiles to learn about specialties and approaches, or book a complimentary consultation for guidance. Finding the right fit matters, and our team is happy to help you begin there.