Explore Counseling Services

Family Counseling

Family Counseling

When a family is struggling, home may no longer feel like a place of comfort. Conflict can become constant, communication can break down, and family members may feel angry, hurt, disconnected, or unsure whether anything can change. Some families are carrying the impact of loss, divorce, betrayal, mental health concerns, changing roles, or painful experiences that have affected everyone differently. Family counseling provides a place to address what is happening honestly. Your counselor will help each person feel heard, understand the patterns contributing to the struggle, and begin working toward healthier ways of communicating and relating. This work is not always easy, and change does not happen all at once, but with support, families can begin facing difficult things together and finding healthier ways forward.

Complimentary consultation: 15 minutes with a counselor.

Family walking hand in hand along a tree-lined path together

Who We Serve

  • Families experiencing conflict, tension, or disconnection
  • Parents and children who are struggling to communicate
  • Families adjusting to divorce, remarriage, or blended-family relationships
  • Families affected by grief, mental health concerns, or major life changes
  • Family members who want to repair relationships and better understand one another

What We Help With

  • Repeated conflict and communication breakdowns
  • Parent and child relationship concerns
  • Divorce, remarriage, and blended-family challenges
  • Grief, mental health concerns, and major transitions
  • Broken trust, emotional distance, and changing family roles

How We Help

  • Create a safe place for each family member to speak honestly and feel heard
  • Help your family understand the patterns contributing to conflict or disconnection
  • Support you through painful experiences, changing roles, and major transitions
  • Develop healthier ways to communicate, set boundaries, and rebuild connection

A meaningful place to begin

A place to understand what your family is facing together.

When tension has been building for a long time, even simple conversations can turn into conflict. Family members may begin avoiding one another, reacting out of hurt, or feeling as though no one understands their side of the story.

Family counseling creates space to slow things down and look honestly at what is happening. Each person has an opportunity to share their experience, listen differently, and begin understanding how the family has been affected. Your counselor will help guide these conversations with care while supporting your family as you work toward healthier relationships.

A family walking together under dappled sunlight in a green park

Our approach

Care for every person and the family as a whole.

We understand that each family has its own story, relationships, experiences, and challenges. Your counselor will take time to understand what your family is walking through, how each person has been affected, and what you hope will change.

Your counselor will work with your family to determine what will be most helpful moving forward, using evidence-based approaches that fit your family’s needs and goals. This may include improving communication, addressing conflict, working through painful experiences, strengthening boundaries, or rebuilding trust and connection.

Each person’s experience matters in the counseling process. Your counselor will help family members listen to one another differently, understand the patterns affecting the family, and begin finding healthier ways to move forward together.

Book a Complimentary Consultation

What to expect

Beginning counseling can feel like a big step. We make it simple.

You do not need to know exactly what to say or have everything figured out. We will meet you with care and help you take the next step at a pace that feels right.

Whether you are looking for support for yourself, your relationship, your family, or your child, the process begins with one conversation.

Complimentary Consultation: 15 minutes with a counselor.

Reach out

Take the first step

Schedule a session or book a complimentary consultation to ask questions, share what you are looking for, and learn more about how we can help.

Find your fit

Connect with a counselor

Explore our counselors and services so you can find support that feels aligned with your needs, goals, and season of life.

Begin your journey

Move forward with support

Together, you and your counselor can create space for healing, clarity, healthier patterns, and meaningful next steps.

Meet our counselors

The right counselor can make all the difference.

Every counselor at Pinnacle brings a unique perspective, area of expertise, and heart for helping people move forward with hope.

Swipe to explore counselors

Jess Hites May

MA, LMHC

Jess Hites May

Licensed Mental Health Counselor | Counselor in Orlando

Works with adult women facing anxiety, depression, trauma, grief and church hurt. Trained in EMDR, somatic therapy, EFT and DBT, with a holistic view of body, mind and spirit. In person in Winter Park, FL and telehealth statewide.

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Jeannette Bevan

MA, LMHC

Jeannette Bevan

Licensed Mental Health Counselor | Counselor in Orlando

Works with women, including overstimulated mothers and those navigating postpartum changes, sexual trauma, disordered eating and church hurt. Warm, gentle and trauma-informed. In person in Winter Park, FL and telehealth statewide.

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Micah K. Massaquoi Jr.

LMHC

Micah K. Massaquoi Jr.

Licensed Mental Health Counselor | Counselor in Orlando

Works with young adults and adults facing anxiety, depression, trauma, addiction and recovery, and questions of racial and cultural identity. Calm, authentic and CBT-informed. In person in Winter Park, FL and telehealth statewide.

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Kirby Whitehead

LMHC

Kirby Whitehead

Licensed Mental Health Counselor | Counselor in Orlando

Works with teens and adults navigating anxiety, depression, ADHD, trauma, grief, chronic illness and addiction and recovery. Relational, curious and honest, drawing on EMDR, ACT and narrative approaches. In person in Winter Park, FL and telehealth statewide.

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Jan Amerman

MA, LMHC

Jan Amerman

Qualified Supervisor (Florida) | Licensed Professional Clinical Counselor (Kentucky)

Works primarily with women navigating grief and loss, codependency, anxiety, depression, spiritual struggles and major life transitions. Person-centered and attachment-informed, with room for questions of faith. Telehealth in Florida and Kentucky.

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Ashley Kinchen

CDP

Ashley Kinchen

Registered Mental Health Counselor Intern

Works with women, men, couples and parents navigating trauma, high-conflict divorce, parenting, grief, dementia and caregiving, with particular care for foster, adoptive and special-needs families. In person in Winter Park, FL and telehealth statewide.

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Lindsay Buono

MA, LMHC

Lindsay Buono

Licensed Mental Health Counselor | Counselor in Orlando

Works with women of all ages facing disordered eating, body-image concerns, OCD, anxiety and depression, and with mothers and daughters seeking healthier connection. Relational and story-centered. In person in Winter Park, FL and telehealth statewide.

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David DiVirgilio

MA

David DiVirgilio

Registered Mental Health Counseling Intern

Works with men, teens and young adults facing anxiety, panic, grief, stress and burnout, and relationship struggles. Person-centered, attachment-based and emotionally focused. In person in Winter Park, FL and telehealth statewide.

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Take the next step

You do not have to figure this out alone.

Whether you are ready to begin counseling or simply have questions, our team is here to help you find a next step that feels right.

Prefer to talk first? Call 407-657-5800

Frequently asked questions

It is okay to have questions before you begin.

Book a Complimentary Consultation

You can schedule a session directly or begin with a complimentary 15-minute consultation. During that conversation, you can ask questions, share what you are looking for, and get guidance on the best next step.

A complimentary consultation is a brief 15-minute conversation with a counselor. It is a chance to ask questions, share what support you are looking for, and determine whether Pinnacle may be a good fit for you.

Yes. Pinnacle offers telehealth counseling throughout Florida, along with in-person counseling in Winter Park, FL. Your counselor can help you determine which option feels best for your schedule and needs.

Coverage and financial options can vary. We encourage you to contact our team so we can help you explore available payment, insurance, and scholarship options based on your situation.

Yes. For clients who want it, faith can be thoughtfully integrated into the counseling process. Your counselor will respect your preferences, beliefs, and the role faith may or may not play in your care.

You can browse counselor profiles to learn about specialties and approaches, or book a complimentary consultation for guidance. Finding the right fit matters, and our team is happy to help you begin there.